RestructuringHealth techHigh stakesDid not work

Cutting 12% of staff nine months before the runway required it

The model said we could wait two more quarters. We cut early anyway, on the argument that a smaller cut now beat a larger one later. That argument is harder to defend than it sounded in the room.

D. MwangiHead of PeopleDecision taken 2025-0613 min read

The decision timeline

Three moments, kept separate. What became known later sits in its own column so it cannot be read back into the reasoning.

Known at the time

  • Fourteen months of runway on the then-current burn
  • Two consecutive quarters of flat new-business bookings
  • Q3 pipeline data would not be reliable until September
  • Consultation in one jurisdiction set a four-week minimum
  • A board request for a plan by July

Decided, and why

  • Cut 12% in June, on the argument that an early smaller cut beats a later larger one
  • Selected by role rather than performance, to keep the process defensible in two jurisdictions
  • Enhanced severance above statutory minimum, to reduce the damage to those leaving and to the remaining team's trust

Known later

  • Q3 bookings came in 18% above Q2 — two slipped deals both closed

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Trust and provenance

What we checked, and what we did not.

✓Identity checked
The platform has checked the creator's identity. This does not establish that every claim is true.
✓Firsthand account
Creator designed and executed the process but was not the decision-maker. This distinction was confirmed in editorial questioning and is material to how the account should be read.
✓Evidence reviewed
Editor reviewed the anonymised selection criteria document and a redacted headcount summary. The financial model, bookings data and legal advice were described but not shared.
✓Outcome followed up
Outcome update provided at sixteen months. Not independently corroborated.
iDisclosures
Creator remains employed by the company described.

The decision context

ProblemRevenue growth had flattened for two consecutive quarters. The burn model showed fourteen months of runway. The leadership team debated whether to cut in June or to wait for Q3 results.
DeadlineSelf-imposed. The board asked for a plan by the July meeting.
StakesHigh
Decision-makerCEO decided. Head of People designed and executed the process.

Constraints

BudgetSeverance was funded from existing cash; a larger cut later would have been funded the same way but from a smaller base.
TimeSix weeks from decision to notification, constrained by consultation requirements in two jurisdictions.
InformationQ3 pipeline data would not be reliable until September. We decided in June.
AuthorityWorks council consultation required in one jurisdiction, which set the minimum timeline.
ExternalTwo competitors had announced cuts that quarter, which affected both market perception and the hiring market for leavers.

Alternatives

Options considered, and the stated reason each rejected option was rejected.

Cut 12% in JuneChosen
Chosen on the argument that an early, smaller cut is less damaging than a later, larger one.
Wait for Q3 results and decide in OctoberRejected
Would have given real pipeline data. Rejected on the grounds that the cut would then be larger.
Freeze hiring and cut discretionary spend onlyRejected
Modelled at roughly 40% of the needed saving. Would have deferred, not avoided, the decision.
Cut 20% once and remove all further cut riskRejected
Judged to remove capabilities the recovery case depended on.

Evidence, reasoning and outcome

The remaining six field groups — evidence, reasoning, action, outcome, reflection and transferability — are available to members.

  • A fourteen-month runway model with three scenarios
  • Two quarters of flat new-business bookings
  • Protects the capabilities the recovery case depends on

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Rights and licensing

Published terms for this case.

ConsentCreator confirms permission to publish in redacted form. No affected employee is identifiable from this account.
LicenceNon-exclusive, perpetual licence to publish and monetise.
AnonymisationEmployer, jurisdictions and all individuals redacted. Figures expressed as percentages.
CompensationEligible for the creator revenue pool under the published allocation rule.

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